ChiefAI Privacy Policy
Effective Date: December 7, 2025
ChiefAI (“ChiefAI”, “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chiefai.co, use our services, or communicate with us via text messaging (SMS/MMS).
By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the site, sign up for our services, or communicate with us.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Mobile Device Access: We may request access or permission to certain features from your mobile device, such as [list features if applicable, e.g., contacts, camera, sensors].
- Message Data: We collect the content of messages you send to us, such as feedback, questions, or text messages sent to our support or notification numbers.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:
- Provide, operate, and maintain our AI services and platform.
- Send you confirmations, updates, security alerts, and support messages.
- Respond to your comments, questions, and requests.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Send you text messages (SMS) regarding your account, service updates, or authentication (2FA), provided you have opted in to receive such communications.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., hosting, customer service).
SMS/Mobile Information Sharing (A2P 10DLC Compliance) We strictly adhere to the following policies regarding your mobile information:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text Messaging (SMS) Communication
If you opt-in to receive text messages from us, the following terms apply:
- Opt-In: You may opt-in to receive messages by providing your phone number and consent on our web forms or by texting a keyword to our number.
- Opt-Out: You may opt-out of receiving text messages from us at any time by replying STOP to any message you receive from us. You may also contact us at [Insert Support Email] to request to be unsubscribed.
- Fees: Standard message and data rates may apply depending on your mobile carrier.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware that any data has been collected from children under age 13, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Mail: ChiefAI, 923 Elm Street Unit 199, Manchester, NH 03101
Email: privacy@chiefai.co
Phone: 617-634-5400
